Adventure Fast Pass
Adventure Fast Pass
We understand that sometimes adventure is right around the corner, but you might not have a trusty Litto Howler leash. It might be because you lost your leash, or you're desperately in need of a last minute gift, or simply just want your gear in a jiffy. We've all been there before, where you need a Litto Howler leash before the 8-12 week production time (during any collection drops). Well, we have a solution for you!
This Adventure Fast Pass will allow you to skip the line since all of our hand crafted rope items take 8-12 weeks for production. During collection drops it takes longer than the 8-12 week turnaround time due to influx of orders. Our leashes are handmade upon order, so this pass will prioritize your order for an Adventure Emergency! Instead of the 8-12 week turn-around time, this pass will allow us to work over-time to make your leash a priority. It will ship within 1-5 business days of the order placed and is not accounted for the shipment duration. As much as the 5 day (maximum) turnaround time is guaranteed, we try to get Fast Pass orders out in just 1 business day.
The Fast Pass works for only ONE rope item. But, if you want to add onto your order, please email us email@example.com and we'll be more than happy to help find the best solution and price for your order. You can also add multiple Adventure Fast Passes at check-out if you'd like. If you have more than one rope item in your order and would like the Fast Pass for just one of the leashes, please make sure to add that in the notes at check-out. If you'd like the Fast Pass for more than one of your rope items, please add how ever many fast passes you'd need for the amount of rope items you'd like it for. Of course if you've ordered any other Litto Howler Gears, such as packs, collars, and clothing, it will ship with your Fast Pass. If you have made an order with a Fast Pass item + other leash items that will ship later, we will email you an invoice of a discounted flat rate shipping fee.
Please feel free to email us at firstname.lastname@example.org with any questions or concerns!
> NON LEASH ORDERS will be processed in 1-5 business days. Typically we will process your order on the next business day if the order is placed before 12 PM (PST).
> ALL ROPE ITEMS: LEASHES, ROPE SLIP COLLARS, AND CAMERA STRAP ORDERS are usually processed in 2-4 weeks. The turnaround time is longer during the Holidays and during the release of a new collection, resulting to a longer processing time. Your leashes are handmade in the order they came in, so these leashes are specifically made just for you and your pup!
>Shipping costs are calculated based upon the delivery location, weight, dimensions of the shipment, and the price of the entire order. Shipping will be calculated in real time at checkout.
> The estimated shipping time frame is not our turn-around time. <
Additional Shipping & Handling information can be found HERE
> Products must be returned within 14 days of receiving your order for a full refund (excluding shipping costs).
> Products must be unused with all its original packaging still attached.
> We only offer refunds onto the original payment method used to make the order or store credit.
> Return shipping costs will be the responsibility of the customer.
> Return packages that are lost in transit will not be refunded and are the responsibility of the customer.
> CUSTOM ORDERS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.
> If you would like to alter/repair your custom leash order, you can contact us at email@example.com.
Additional Returns & Exchange information can be found HERE