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NON RETURNABLE, REFUNDABLE, OR EXCHANGEABLE
PLEASE MEASURE CORRECTLY:
With a soft tape measure (or better yet a Litto Howler Leash), please measure the widest part of your dog's head (not neck - see photo). This is usually right above the ears for dogs with floppy ears, and right behind/where the ears are for dogs with pointy ears
Please make sure to slide the tape measure on and off the head to ensure it is smooth, and isn't too tight on dog's ears when coming off the head
Please make sure it slide on and off the head easily and smoothly, as it needs more wiggle room when taking off the head than on because of the ears