We understand that the adventures are calling and that’s why here at Litto Howler, we strive to get you your gear as soon as we can. We ship all non-leash orders in 1-5 business days. Our handmade leashes can take anywhere from 1-30 days to ship. These leashes are handmade upon order, specifically for your lucky pup. During the busy seasons such as the holidays and new releases, it may take a little longer than usual. Please feel free e-mail us directly at firstname.lastname@example.org if there are any questions or concerns. As a small business, we're here to speak with you directly about anything and everything.
All delivery dates are estimates and are not guaranteed because it's through a third party (USPS). We do not ship on non-business days or holidays. We are reputable for usually making and shipping in 1 business day if there are no new releases. Our packages usually get to the destination (not including international shipments) in 1-3 days.
When will my order ship?
Non leash orders will ship in 1-5 business days. Typically we will ship your order on the next business day if the order is placed before 12 PM (PST). Leashes are shipped 1-30 days. We hand make your leashes as the order comes in, so these leashes are specifically made just for you and your adventure pup!
How do I track my order?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the carrier's website. If you still have questions, feel free to contact us.
Does Litto Howler Ship Internationally?
Yes, Litto Howler ships to anywhere in the world where adventure exists.
How much does shipping cost?
Shipping costs are calculated based upon the delivery location, weight and dimensions of the shipment, and the price of the entire order. Shipping will be calculated in real time at checkout.
I made a mistake when placing my order. Can I change it?
We strive to process and ship your order as quickly as possible. Once submitted, most orders cannot be changed. However, email us right away and we might be able to catch it before the order goes out. E-mail us at email@example.com and on the subject put ‘ORDER MISTAKE’.